Before selling unified communications-as-a-service solutions to healthcare organizations, channel firms should understand the industry’s strict regulatory framework.
In healthcare, time is of the essence when it comes to patient diagnostics and communication, and UCaaS has become a game changer by providing the opportunity for streamlined communications and better quality of care.
The UCaaS market for the healthcare vertical is expected to grow at a CAGR of 15.24% through 2021, according to Mordor Intelligence, while Global Market Insights forecasts the unified communications market overall to reach $96 billion by 2023. The bottom line? UCaaS is an area ripe for expansion in the channel.