Ten Reasons Why Cloud Collaboration Tools Have Become a Competitive Necessity

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Story by Cindy Baker, IT World Canada

Over 60 per cent of Canadian enterprises are now using some form of unified communications to drive a culture of collaboration, according to an IDC study.

Unified communications (UC) provides new ways for organizations to engage with customers, partners and employees, anywhere and at anytime. It’s a rapidly evolving market, with an increasing number of users adopting UC services in the cloud, Lawrence Surtees, research vice president with IDC Canada told participants at a recent ITWC webinar.

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