The Future of Customer Video Calls: Upcoming Compliance Mandates and Why Your Company Should Start Recording Today


Let’s Do Video is pleased to share this White Paper, sponsored by NICE Systems, covering the growing need for video compliance recording as it relates to contact centers and financial services.

The contact center and financial industries are particularly sensitive to communications compliance, and will have to pay close attention as policies and regulations adjust to address video. Smart communication teams have already started to create their own internal video compliance policies to stay ahead of potentially pending legislation and regulation. This white paper details the considerations for video recording and compliance in these areas.

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About Author

David Maldow is the Founder & CEO of Let's Do Video and one of the visual collaboration industry's most prolific writers. Prior to founding Let’s Do Video, David was Managing Partner at Telepresence Options, one of the industry’s most recognized print publication and news sites. It was there that he authored 150+ pieces of public content, gaining him recognition as an industry expert. Earlier in his career, David managed the Wainhouse Research Video Test Lab, where he developed the ability to assess products / solutions from an IT perspective, but with an eye for user experience and adoptability.

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