5 Unified Communications Trends Defining a Post-COVID-19 World


Story by Surajdeep Singh, IT Business Edge

Unified Communications (UC) encompass real-time enterprise communication services such as instant messaging (IM), presence status, Voice over Internet Protocol (VoIP), mobility features, audio, web and video conferencing, speech recognition, fixed-mobile convergence (FMC) and data sharing, and non-real-time communication services like unified messaging.

The use of UC, delivered via Unified Communications as a Service (UCaaS) solutions (like Microsoft Teams, RingCentral MVP, 8×8 X Series, Zoom Meetings and Google Meet) is becoming more widespread by the day in the post-COVID-19 pandemic era.

From being a reasonable investment to keep distributed teams connected in the pre-pandemic age, to being a key pillar for business success after the global pandemic outbreak, the UCaaS market experienced an 86% growth in sales during the pandemic. That said, what does the future of UC look like?

Continue Reading…


About Author

Let's Do Video is committed to bringing you the best coverage of visual collaboration technologies and related productivity tools and strategies. All aggregated content and press releases are posted under this listing.

Leave A Reply