Apple Accused of Breaking FaceTime to Force Users Into iOS Upgrade


Story by Don Reisinger, Fortune

Apple has been slapped with a class-action lawsuit over allegations that it intentionally disabled its FaceTime video conferencing app to get users to update to a new mobile operating system.

The lawsuit, which was filed on Thursday with the U.S. District Court in San Jose, Calif., alleges that Apple (AAPL, +0.84%) “intentionally broke” FaceTime apps running on April 16, 2014. Apple only broke, or intentionally turned off, the app on those who were running iOS 6 or earlier versions of its mobile operating system, and appears to have only affected iPhone 4 and iPhone 4S owners. The decision to turn off the app for those users, the class argues, was made so Apple could save money on charges related to calls made through the service by forcing users to upgrade to iOS 7.

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