Business Mobile Convergence replaces Fixed Mobile Convergence as AT&T and Cisco announce a new version of Webex Go
Story by Brent Kelly, Tim Banting, Prachi Nema, Adam Holtby, No Jitter
At Cisco Live, AT&T and Cisco announced a new version of Webex Go in which corporate-liable AT&T phone plans can be easily integrated with Webex Calling plans to provide Webex users a single identity based on the mobile phone number of their AT&T phone.
One Number Works on Any AT&T or Webex Device
Because this solution is integrated with AT&T’s IP Multimedia Subsystem (IMS) – which is part of its mobile core network – Webex Calling users will have a single phone number that can be used on the AT&T mobile handset, on a Webex desk phone, and in the Webex app running on personal computers and tablets. Thanks to this integration, all mobile phone calls become subject to an organization’s compliance policies as established in Webex Control Hub for Webex Calling, including call recording, call logs, and call analytics.
Mobile phone users will make and receive calls using the wireless phone’s native dialer; these mobile calls will traverse the AT&T VoLTE or 5G mobile network, providing HD audio. Users wishing to escalate the phone call to a Webex meeting can easily do so by “elevating” the call to Webex.