The Aura platform and AvayaLive Connect comprise the Avaya cloud UC package, offering extensive features, such as calling, messaging, mobility and presence.
Avaya Inc., a big player in the UC market, offers UCaaS products for enterprises of varying sizes and service providers. Avaya also offers fully managed services, meaning it will deploy and manage a cloud-based UC service, helping organizations run their UC environment and resolve network issues before they affect the organization. This added benefit lets IT departments focus on more important areas and frees up valuable resources.
The Avaya cloud UC service is built on the vendor’s Aura platform, which offers a range of services for even the most demanding and complex environments. Avaya’s cloud-based UC services are offered through a public, private or hybrid cloud deployment, making them flexible to adapt to different organizations’ requirements and business models.