Story by Jeffrey Burt
The company adds new room-based and desktop systems while also improving the user experience through enhancements like wireless content sharing.
Avaya is expanding the capabilities of its video conferencing technology, including adding to its Scopia platform through new room-based systems and enhancements that improve the end-user experience.
The upgrades are a nod to such trends as an increasingly mobile workforce and bring-your-own-device (BYOD) practices, which are reshaping the video conferencing space as users demand the ability to collaborate with colleagues, partners and customers whenever they can, wherever they are and on any device, from room-based systems to smartphones.
Users are growing accustomed to being able to leverage video in meetings—Avaya is averaging more than 65,000 video meetings each month involving more than 250,000 participants, company officials said—and are looking to vendors to make the experience better and the technology easier to use, according to Bob Romano, vice president of video marketing at Avaya.
“Video conferencing got a tremendous boost when soft clients on mobile devices, laptops and PCs made it more accessible to more employees,” Romano wrote in post on the company blog
. “Simplicity of use and integration with other common applications made it possible to have full, multimedia communications available through one or two clicks.”