Avaya Scopia Helps Rural German Healthcare Association Improve Patient Care

Avaya Scopia Helps Rural German Healthcare Association Improve Patient Care and Speed Medical Team Collaboration

November 22, 2016, Santa Clara, CA – Providing emergency patient care in rural Germany can challenge any healthcare organization. For St. Josef’s Hospital Weisbaden GmbH, a solution such as Avaya Scopia videoconferencing is a critical piece of the puzzle for coordinating care team and specialists across its three locations.

The regional clinic association of St. Josef’s Hospital Wiesbaden includes St. Josef’s Hospital-Rheingau and Otto-Fricke Hospital in Bad Schwalbach. The association needed to enable healthcare specialists to attend to patients regardless of their location and consult with their care teams — sometimes on a moment’s notice. Reducing the time it took to travel to other locations for both patient consultations and meetings meant more time for patients.

To ensure excellent patient care, while facing increasing numbers of patients and rising health care costs, the association readily pursues new, innovative paths in technology, adding Avaya Scopia videoconferencing to the mix.

With Avaya Scopia videoconferencing connecting the three sites, collaboration between the sites has been simplified and strengthened, especially with daily case discussions. During the discussion of cases, doctors can view and discuss data and imagery together, such as X-rays, MRIs or lab data. Without long travel times, experts from different disciplines are able to connect. Video conferencing provides St. Josef’s with the possibility of integrating patient data and vital data of all kinds in real time — an important advantage.

To learn more in the St. Josef’s case study, click here.

“The absolute strength of the Avaya solution as a reliable connection in terms of picture, sound and comprehensiveness over any distance is key. It also provides maximum security, since we are dealing with confidential patient data. We did not want island solutions, but a future-proof, open platform that is hosted at our site and allows us to build many of the conceivable video scenarios for health care little by little.”
Thomas Gorniok, IT manager, St. Josef’s Hospital Wiesbaden

About Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking — offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

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