The SaaS offering will combine Avaya’s collaboration solutions with VMware’s vCloud Air cloud computing platform.
Avaya is using VMware’s hybrid cloud technology as the foundation of its hybrid cloud services for enterprise communications. Called Avaya Hybrid Engagement as a Service, the solution will enable Avaya and its channel partners to deliver enterprise-level communications and engagement services to customers via a mix of public and private clouds, or even cloud and on-premises infrastructures. The services will be hosted on VMware’s vCloud Air, a cloud computing platform the virtualization technology vendor introduced in August 2014. VMware officials envision vCloud Air competing with cloud computing offerings from the likes of Microsoft, Google and Amazon. The company has dedicated nine data centers worldwide for the effort, with at least two more in the works.
