AVI-SPL Launches Symphony as a Service, Empowering Organizations to Monitor and Manage Collaboration Spaces and Devices

Organizations can now provide the benefits of Symphony to their internal AV and Unified Communications support personnel

January 29, 2019, Tampa FL – AVI-SPL, the leading digital workplace services provider for organizations globally, today formally announced the launch of its Symphony as a Service (SYaaS) offering, providing an alternative consumption model for organizations to conduct proactive monitoring and management of their collaboration estate via Symphony.

With over ten years of research and development labor invested, AVI-SPL Symphony has been the cornerstone of the company’s award-winning managed services platform, with thousands of devices worldwide under management to ensure optimal functionality at all times for end users. The newly launched SYaaS model will power self-performing organizations by enabling integrated collaboration workflows, providing a single pane view into the supporting technology estate, and delivering real-time, actionable business intelligence around network performance, room utilization, device functionality, and usage trends.

“Accountability for the meeting room has historically been compartmentalized between video conferencing and audiovisual management applications,” said Tim Riek, senior vice president of services at AVI-SPL. “With Symphony now unbundled from the company’s managed services program and available on a subscription basis, AVI-SPL is unlocking the potential for all organizations to integrate a disparate application topology, have one lens into all deployed collaboration technologies, and enhance the return on its technology investment,”

Today AVI-SPL Symphony is powering global organizations in the enterprise, healthcare, financial services, as well as higher education market. RMIT, a university of technology and design with campuses in Australia, Southeast Asia, and Spain, is among those who entrust AVI-SPL’s Symphony as a Service to maintain the health of its AV and UC systems and ensure a positive classroom experience.

“Since the implementation of Symphony, RMIT’s audiovisual services, have been able to become more efficient and increase the student and staff experience,” said Tim Sullivan, Senior Manager of Operations, Learning, Teaching, and Research at RMIT. “[Symphony] is something that I wish we had a number of years ago.”

For more information on the AVI-SPL Symphony as a Service offering, please visit https://avispl.com/symphony/

Attendees at ISE 2019 in Amsterdam can visit AVI-SPL’s stand #11-C155 to see live demonstrations of Symphony scheduled each day of the show.


AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

Nathan Legg
Public Relations Manager


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