Zoom has launched a generative AI-powered digital assistant
Story by Kieran Devlin, UC Today
Zoom Announces Generative AI-Powered Digital Assistant, CEO Responds to Teams EU Unbundling: ‘You Should Ask The FTC’
Zoom has launched a generative AI-powered digital assistant, which will be included in its paid subscriptions at no extra cost.
Zoom AI Companion will be accessible across the Zoom platform, whether in meetings, chat, phone, email or whiteboard. AI Companion’s features include meeting summarises, message drafting and real-time meeting feedback. While some of the features will be available at launch, others will be introduced in Spring 2024.
Smita Hashim, Chief Product Officer at Zoom, commented:
We were founded on doing what’s right for our customers, and we firmly believe that offering Zoom AI Companion at no additional cost to our paid Zoom user accounts delivers tremendous value as we all navigate the challenges facing us today. We are excited to see our customers and users start using AI Companion and about our strong roadmap for further innovation underpinned by a commitment to responsible AI.”
Users can interact directly with AI Companion through a side panel in the Meetings experience. These capabilities will grow across Zoom next year.
In other Zoom news, its CEO Eric Yuan has responded to Microsoft’s intentions to unbundle Microsoft Teams from Office 365 and Microsoft 365 subscriptions.
