Unify touts mobility as an important piece of Circuit, but how much uptake the mobile UC client gets will hinge on — as always — user convenience.
At the closing of Unify’s launch event for Circuit, CEO Dean Douglas made a point of emphasizing that mobile was a particularly important aspect of the new offering. Some of us had already downloaded the iOS app (the Android version will be released later) and were using it to track the questions and comments throughout the event. The big question, however, is whether a mobile capability would have any impact on the success or failure of Circuit.
The UC&C vendors have long been enamored of all things mobile though their success in that area has been virtually nonexistent. In its Magic Quadrant for UC, Gartner even writes, “we again place extra weight on mobility as it remains a key differentiator and requirement.”