Cisco Lays Out AI Strategy for Unified Communications


Story by Mike Vizard, IT Business Edge

Cisco this week outlined a multiyear strategy for layering artificial intelligence (AI) into its unified communications portfolio that spans everything from translation to automatically adjusting smart cameras.

Most of that effort today manifests itself in smart cameras that leverage machine learning algorithms to, for example, minimize the fish-eye lens effect that is commonly experienced in legacy video conferencing systems. At the Cisco Partner Summit this week, Cisco announced it has extended that portfolio to include Webex Room Kit Mini, which is designed for smaller room spaces.

But Sri Srinivasan, vice president and general manager for the Team Collaboration Group at Cisco, says smart cameras are only the beginning. Cisco will soon be leveraging investments to first provide transcription services, followed in a year or two by language translation capabilities, all of which will be invokable via speech-enabled digital assistants.

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