Cisco Looks to Partners for Chat Bot Development

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The company is teaming up with Gupshup and API.ai to drive the development of bots that can be integrated onto its Spark collaboration platform.

Story by Jeffrey Burt, eWeek

Cisco Systems is enlisting partners in its efforts to grow the use of chat bots on its Spark collaboration platform, an area in the enterprise communications space that is gaining more attention from such top-tier vendors as Microsoft and Facebook.

Cisco is teaming up with Gupshup, which builds bot platforms, and natural language technology vendor API.ai that will enable developers to more easily bring bot capabilities to the networking vendor’s Spark and Tropo platforms. Cisco officials made the announcement July 11 during the opening day of the company’s Cisco Live 2016 event in Las Vegas.

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