As video conferencing solutions proliferate, remote working continues to rise and the number of inter-company video conferences increases, a lack of system interoperability has become a major pain point for many users. Internally focused video conferences are less problematic, as everyone is familiar with their system of choice. However, once companies begin to interact with each other, there’s a good chance they are using different VC providers. That means multiple independent accounts, no central system and a need to hop from one provider to another throughout the day.
All this frustration could soon become a thing of the past, as Microsoft and Cisco announced this week that video interoperability will be available between Microsoft Teams and Webex Meetings and devices. What’s more, Microsoft has also announced it will support interoperability with Zoom. For the end user, this means that all these platforms will work together seamlessly. It’s a move that makes strong business sense for both Microsoft and Cisco and safeguards against any potential new disruptors.