Cisco and Salesforce Plan Joint UCC Development

Cisco and Salesforce have agreed to develop and market Cisco Spark and WebEx for Salesforce’s online software for sales and customer service.

Story by Antone Gonsalves, Search UC

Cisco and Salesforce have entered into a strategic alliance that includes integrating the Cisco Spark and WebEx collaboration services with Salesforce’s online software for sales and customer service departments.

Announced last week, the marketing and development agreement also includes products for the vendors’ internet of things (IoT) initiatives and contact centers. The companies plan to start shipping joint offerings in the second half of next year.

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