The tech vendor is offering tools to give businesses greater insight into how their UC solutions are being used and how they are saving money.
Dell Software officials want to help businesses determine how their myriad unified communications systems are being used and find ways to make it easier for employees to adopt the technology. Dell’s new Unified Communications Command Suite (UCCS) gives organizations a single portfolio of products that they can use to gain greater visibility into their unified communications deployments to ensure that workers are able to find the best ways to use them and that the business is getting a solid return on their investments.
Businesses are spending millions on UC solutions from a range of providers, from Cisco Systems and Avaya to Microsoft’s Lync, according to Curtis Johnstone, Dell Software’s senior UC architect for Microsoft Lync MVP.
