Edgewater Networks and Yealink Announce Mid-Market Unified Communications Solution

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January 4, 2017, San Jose, CA & Xiamen, China – Edgewater Networks, the leader in Network Edge Orchestration, and Yealink, the leading global unified communications (UC) terminal solution provider, have expanded their partnership with the introduction of a complete solution specifically designed to deliver advanced, enterprise-level communication functionality with an economic model suited for small-to-medium sized businesses.

The mid-market solution will leverage Edgewater Networks’ cloud-based EdgeView Service Control Center as the central point of management and analytics for all customer premises-based solutions, including Edgewater Networks’ EdgeMarc Intelligent Edges and Yealink’s T4 series IP phones. Proven interoperability between the partners’ platforms will enable zero touch provisioning and configuration of Yealink’s endpoints at the site location, facilitating quick realization of ROI through lower operational expenses, increased site uptime, and decreased customer churn. Edgewater Networks and Yealink have priced the solution components at the entry level to enable customers to deploy UC and grow their business over time. Subscription pricing is also available to customers seeking to lower their initial IT spend and switch from a CapEx to an OpEx model.

“With less than 20% of SMBs in the US* deploying an IP-based communications platform, there is an immediate need for a solution that delivers the advanced features and reliability of our T4 voice products and Edgewater Networks’ proactive monitoring and management capabilities,” said Stone Lu, Vice President at Yealink. “Following the certification of our SIP enabled phones in Edgewater Networks QuickConnect Interoperability Lab, a quick and seamless on-site deployment with optimized voice quality is now a reality for smaller companies.”

Edgewater Networks’ Network Edge Orchestration platform offers a host of functionality and benefits including security, active service quality management, analytics, and actionable intelligence. Yealink’s IP phones are connected directly to the EdgeMarc Intelligent Edges at the customer site, giving service providers the ability to remotely monitor, configure, and troubleshoot all endpoints through the EdgeView Service Control Center. Users are able to increase daily communication efficiency and productivity using Yealink’s phones that provide three-way conferencing, support for gigabit networks (T46G/T48G), Bluetooth headset compatibility (T46G/T48G), and rich programmable DSS keys for customizations.

“Yealink’s forward thinking approach to delivering a quality voice experience to an underserved market with a strong function-to-value proposition is in lock-step with our own strategy,” said Steve Pattison, Chief Operating Officer at Edgewater Networks. “With this high-value offering in place, Network Edge Orchestration is no longer a platform reserved for large organizations, but one that allows service providers to take advantage of rapidly growing demand quicker, faster, and with more visibility than ever.”

* Market Report: The SMB Market for Unified Communications and Hosted Services. March 2015. https://pages.edgewaternetworks.com/reportstudyofthesmbmarketbuildingthebestoffertomeetmarketneeds-0

About Yealink

Yealink, the global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.” Yealink One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs and usage scenarios. The company’s comprehensive product portfolio includes video conferencing systems, conference phones, desk IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink’s reliable UC terminal solutions through its well-established global sales and service network. For more information, please visit: www.yealink.com.

About Edgewater Networks

Founded in October 2002, Edgewater Networks is a market leader in enabling IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks solutions to simplify customer premise configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes the EdgeView Service Control Center, EdgeMarc Intelligent Edges, and the QuickConnect Interoperability Lab. To learn more, please visit www.edgewaternetworks.com or follow us on Twitter at @ewn_inc.

Contacts
Edgewater Networks Contact:
Rosa Lear
Director of Marketing
rlear@edgewaternetworks.com

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