Story by Roy Urrico, Credit Union Times
An agreement between the Brookfield, Wis.-based core processor Fiserv and the San Jose, Calif.-based Cisco will enable integrated communications capabilities for financial institutions, allowing them to execute future branch strategies including virtual interaction and a universal banker model, the companies said.
Fiserv said it plans to offer these hosted communications and infrastructure solutions through its portfolio of managed services, Sentry Performance Solutions. The portfolio includes network services, hosting services, network security services, hardware and software life cycle management, and unified communications services.
