Latest market study shows big changes ahead by 2023.
We have just completed Frost & Sullivan’s 2017 study on the North American conferencing and collaboration services market, with more than 25 participating providers sharing their insights on an ever-evolving space.
Frost & Sullivan found that the North American conferencing and collaboration services market earned revenues of $5.0 billion in 2016, growing at 4.9% from 2015. Audio conferencing accounted for 48% of the market, cloud-based Web and video conferencing 44.3%, and managed video conferencing services 7.7%, by revenue share. These proportions are expected to significantly change by 2023, with cloud-based Web and video conferencing services representing 67% of the total conferencing services revenue.
