Story by Luke O’Neill, TechTarget
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
Citing complementary product portfolios, Sonus Networks Inc. and Genband have agreed to merge. Sonus, based in Westford, Mass., is known for securing cloud and real-time communication tools. Genband, based in Plano, Texas, is also known for real-time communication tools and offers network transformations and embedded communications.