A new study finds that many employees fall asleep, do other work, or even use the restroom during conference calls. Follow these steps to make sure they stay engaged next time.
You probably will never know what your remote employees are really doing while you host your weekly conference call. Based on recent research, you probably don’t want to know either.
InterCall, a conference call company used by 85 percent of Fortune 100 firms, recently completed a study of 530 American workers to see what they are actually doing on the other end of the line. The company found that almost 40 percent of respondents admit they left a conference call without saying so and lied about staying on, 27 percent admitted to falling asleep at least once, and 13 percent have been caught lying about their location.