HP and Avaya partner for cloud-based UC services, CCaaS


Story by Gina Narcisi

HP and Avaya have announced a partnership for the delivery of cloud-based UC services, including contact center as a service offerings.

Avaya and HP have partnered to deliver cloud-based UC services, including unified communications as a service and contact center as a service, to enterprises. The partnership will combine HP’s global data center infrastructure and Avaya’s unified communications and collaboration software.

“HP is the only global outsourcer without a Cisco partnership, so they have the potential to be Avaya’s biggest friend,” said Eric Goodness, research vice president of Gartner, based in Stamford, Conn.

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