Cloud UC has become the delivery model that best fits today’s computing environment and mobile workforce.
Cloud UC services have been around for well over a decade, and adoption is still fairly light. For a number of reasons, I believe it’s time for business and IT leaders to adopt cloud-based UC. In a 2014 TechTarget/ZK Research unified communications survey, we posed the question: “What is your opinion of cloud-based UC services (UCaaS)?” The top response, at 32%, was, “We are taking a wait-and-see approach to cloud UC.” The second most…
