It’s Time to Take Cloud UC Seriously


Story by Zeus Kerravala

Cloud UC has become the delivery model that best fits today’s computing environment and mobile workforce.

Cloud UC services have been around for well over a decade, and adoption is still fairly light. For a number of reasons, I believe it’s time for business and IT leaders to adopt cloud-based UC. In a 2014 TechTarget/ZK Research unified communications survey, we posed the question: “What is your opinion of cloud-based UC services (UCaaS)?” The top response, at 32%, was, “We are taking a wait-and-see approach to cloud UC.” The second most…

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