Adds a personal dimension to digital sales cycles, increases conversion rates, and boosts customer engagement
May 16, 2018, New York, NY – Kaltura, the leading video technology provider, today unveils Kaltura Pitch, the easy-to-use sales and customer engagement tool for creating, sending and tracking personalized video messages to prospects and customers. Available immediately, Kaltura Pitch lets sales teams move away from dull text-based emails that clog up recipients’ inboxes and often don’t even get opened. The tool also incorporates detailed engagement metrics that provide sales professionals with instant feedback on how their video messages are performing. The app is available as a web version and via mobile, with the native mobile app to be released later this year.
Kaltura Pitch is fully integrated into CRMs, email platforms and prospecting platforms such as Salesforce, Hybris, Microsoft Outlook and Gmail, and improves sales outcomes by using the engaging nature of video to accelerate digital sales cycles. It is already deployed by several leading corporations worldwide who are using it to turbocharge their digital sales cycles.
Kaltura Pitch streamlines the sales process, giving sales teams the opportunity to create and send video messages at various points in the digital sales cycle to customers and prospects. For example, they can create and send introductory video messages, pre-meeting video messages, post-meeting follow-up video messages, sales enablement video demos, and RFP submission video messages.
The newest addition to Kaltura’s customer experience video solutions, which range from marketing and sales to customer education and support, Kaltura Pitch lets sales representatives easily record and send messages from their mobile phone or webcam, or even create advanced visual objects using the Kaltura authoring suite. They can add a personal note, as well as attach other digital assets, videos or documents. Kaltura automatically packages everything into a fully branded email and landing page. Sales representatives also receive notifications on when the video has been viewed, how many times it has been watched, and how much of the video was watched.
“These days, sales professionals often conduct a fully virtual sales process, and never meet, or only get very limited facetime, with their prospects. Kaltura Pitch is a game-changer because it brings a personal dimension to digital selling, and allows sales reps to make those personal connections, even from afar,” said Dr. Michal Tsur, Kaltura Co-founder, President & General Manager – Enterprise & Learning.
“We’re truly excited about Kaltura Pitch – it’s an easy-to-use tool that gives sales teams the opportunity to stand out from the crowd and accelerate their sales cycles. Plus they receive invaluable insights into how their targets are responding to their personal video messages and can then adjust their campaigns accordingly,” Tsur added.
Over the past few years, Kaltura has invested heavily in video solutions for the digital workplace, with market-leading products for executive communication, internal knowledge sharing and collaboration, and corporate learning and development. The firm is now enhancing its existing solutions for customer experience, which include dedicated video portals for customer education and support, as well as video marketing tools, with Kaltura Pitch. Kaltura has solutions across the entire video continuum covering internal and external use cases.