Here’s my take on where we are and where we’re headed with Microsoft Lync in the enterprise.
Microsoft Lync has had a good year in 2014, with a reported 5 million Lync voice seats now deployed and an ecosystem expanding around the tool. This isn’t to say there aren’t challenges ahead, though, especially as Microsoft moves ahead on its Skype for Business rebranding initiative. Let’s take a closer look at this year’s highlights and next year’s intentions.
As noted, Microsoft has reported deployment of some 5 million Lync voice seats in 2014. Other voice-related Lync highlights include:
- Lync ranks third among IP PBX vendors in North America in organizations with more than 100 extensions, as noted by Peter Hale, an enterprise consultant with UK-based telecom and IT analyst firm MZA, at Enterprise Connect 2014 in March
- In October, for the first time ever, Gartner placed Microsoft in the Leaders section of the Magic Quadrant for Corporate Telephony
- As part of its report, Gartner rated Microsoft as the seventh-largest global corporate telephony vendor with significant annual growth — of 106% — in 2013
Along with these rating and deployment successes, the Lync software, hardware and services ecosystem continued to grow: