How To Manage Facebook And Video Conferencing At Banks


Story by Joanna Belbey, Forbes

Financial advisors want to communicate the same way as their clients do, whether by Facebook, text or video. That presents challenges to the compliance departments of financial services firms who are responsible for keeping their firms compliant with various rules and regulations that impact communications to clients. At a recent event, W. Hardy Callcott, Sidley Austin LLP asked Christopher Fernandes, Hearsay Systems, Robert Innes, Charles Schwab & Co., Inc., Thomas Selman, Financial Industry Regulatory Authority (FINRA), and Nubiaa Shabaka, Morgan Stanley & Co, LLC the following question: “How can the compliance department support the business yet keep the film compliant?” Here is a summary of some of the answers.

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