Managed Cloud Network Helps Law Firm CIO Boost Video Adoption


Story by John Moore

As today’s companies grow, adding far-flung offices and top-notch employees who work from home, they need robust voice and video services. Managed cloud networking tools that use MPLS and VPLS technology helped one D.C.-based law firm streamline videoconferencing and even control its own bandwidth.

McKenna Long & Aldridge faced a multi-faceted communications challenge that threatened to impede the company’s technology adoption and office expansion.

For starters, the Washington, D.C.-based law firm ran into problems with its video conferencing capabilities. Video frames would freeze mid-call, or sessions would be subject to jitters. As a consequence, some attorneys became reluctant to use video conferencing for meetings with clients. In addition, the fast-growing 575-attorney firm needed to quickly equip new offices with communications services of all kinds – data, voice and video – to accommodate expansion. That chore takes some network carriers as long as four months.

McKenna Long & Aldridge’s expansion via mergers with other law firms introduced another communications issue: Vendor management. The firm found that it had inherited at least four network service providers and myriad Internet service companies over the course of its acquisitions.

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