Managed Videoconferencing Services Still Play a Key Role

Although video meetings have become more reliable and easier to use, managed video services still serve an important role, especially for large enterprises with complex networks.

Story by David Maldow, TechTarget

When I was new to the video conferencing industry, I didn’t understand the concept of managed services. Sure, video conferencing equipment, at the time, was difficult to operate. Calls weren’t reliable, and we’d often need to reconnect calls midmeeting. But surely those things could be handled by in-house IT staff, right?

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About Author

David Maldow is the Founder & CEO of Let's Do Video and has been covering the visual collaboration industry, and related technologies, for over a decade. His background includes 5 years at Wainhouse Research, where he managed the Video Test Lab and evaluated many of the leading solutions at the time. David has authored hundreds of articles and thought pieces both at Telepresence Options, where he was managing partner for several years, as well as here at Let's Do Video. David often speaks at industry events and webinars as well as hosting the LDV Video Podcast.

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