The next several years will see IT leaders focused on adding UC clients to mobile devices, as well as shifting to single-vendor UC suites and fully deploying desktop video conferencing, Nemertes research shows.
During the next four years, expect some significant changes and growth in the pervasiveness of communications apps. Most notably, IT leaders plan to focus on mobile UC integration, single-vendor UC suites, and desktop video conferencing.
Such are the findings from recent Nemertes research asking 80 IT professionals about how their communications and collaboration decisions and decision-making will change between now and 2018.