Organizations Slow to Upgrade Legacy Communication Platforms

Organizations are holding out on updating their legacy communication platforms and endpoints until they can justify the cost of a new rollout.

Story by Katherine Finnell, SearchUC

Tight budgets and the pressure to cut costs are forcing organizations to hold out on replacing their legacy, on-premise communication platforms and endpoints, according to a recent report from Frost & Sullivan.

“Tough global macroeconomic conditions prompted many businesses to continue using their existing desktop devices and adopt a wait-and-see approach,” said Alaa Saayed, unified communications and collaboration industry analyst at Frost & Sullivan Ltd., based in Mountain View, Calif.

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