When I became Accenture’s CIO a year ago, I began reflecting on how the role of the CIO has changed. When we talk about this role, we’re really talking about the role of technology and how it enables the business. The key question is, “How can we stay in control of technologies that constantly shift and evolve?”
Social collaboration is an exciting innovation that fosters new ways of communicating and sharing information throughout an organization. Evolving business models demand different ways of communicating, undertaking work, measuring value and connecting—with different and faster ways that go beyond the classic enablement of IT.