Polycom Builds on its Unified Communications Offerings


Story by Hafizah Osman

Video, voice, content collaboration and communication technology company, Polycom, has announced an array of new offerings that aims to help IT administrators make smarter decisions, drive adoption and protect their unified communications and collaboration investments.

The solutions include:

  • Polycom RealAccess – a services delivery platform that harnesses big data and connected products to help IT departments analyse utilisation, capacity and success rates to make faster and smarter decisions about their collaboration environment.
  • Polycom VVX Services for Lync – to help IT jumpstart enterprise Microsoft Lync voice deployments with planning, rollout and user orientation.
  • A broader managed service offering – to meet the needs of customers that want to outsource all or part of their video collaboration investments.

The Polycom RealAccess services delivery platform utilises a secure, Cloud-based portal for near-real-time data analysis. It also gives IT the flexibility to choose specific applications that best fit their needs, such as asset management, analytics, and a video library.

According to Polycom global services senior vice-president, Navin Mehta, organisations are making significant investments in collaboration technology, and they need a partner who can build a solution that satisfies their business needs today and well into the future.

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