Polycom unifies Lync Unified Communications

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Story by Zeus Kerravala

This week, Polycom announced its video infrastructure has been qualified by Microsoft for Lync 2013.

The concept of unified communications (UC) is still more of a vision than it is a reality. If employees want to collaborate, they need to use a number of different systems to actually pull off a virtual meeting, as “UC” today consists of a bunch of different tools from various vendors. This means that users often have to deal with complex or multiple scheduling systems, disjointed workflows, and numerous dialing methods. Any integration that’s done at a system level is likely custom and cost-prohibitive for most businesses. Despite all the advancements in UC, a tremendous amount of manual integration still needs to be done. If UC is ever to reach its potential, the user needs to stop being the point of integration.

This week, Polycom announced its video infrastructure has been qualified by Microsoft for Lync 2013. RealConnect for Microsoft Lync, which makes video collaboration through Lync 2013 much simpler, runs on this qualified technology. RealConnect is a solution that streamlines workflows for Lync 2013 users who are connecting with other systems. Scheduling and joining video calls and sharing content within multi-vendor video environments can now be done in a single workflow, with a single click of the mouse.

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