Russian-made Video Conferencing Overseas: Acadia Federal Credit Union Chooses TrueConf

Acadia Federal Credit Union, a US-based financial institution, chose TrueConf Server for their video conferencing needs. Video conferencing has improved internal communications between Acadia’s offices, situated across five cities in Maine (USA). They are using their new video conferencing system to train personnel across locations, and to modernize their business.

August 19, 2015, Moscow – Acadia Federal Credit Union is a widely distributed chain of financial institutions with 5 branch offices and over 50 employees. The company is trusted by over 10 000 clients across the USA. The company’s branch offices are situated in Fort Kent, Madawaska, St. Agatha, St. Francis, and Ashland.

The company wanted a solution to modernize their business and facilitate a more efficient work process. The key demand was the ability to train personnel in real-time, especially the credit team. Video conferencing was also necessary in order to conduct weekly and quarterly planned meetings across different locations, and for remote task management discussions.

Neither Skype nor Google Hangouts fulfilled Acadia’s needs. The software could not resolve low bandwidth issues arising from the fact that many users needed to attend conferences. When choosing a video conferencing system, Acadia experts decided on TrueConf Server due to its high quality video and sound capabilities. TrueConf Server also features free collaboration tools: Desktop Sharing, Whiteboard, Instant Messaging, and Conference Recording. TrueConf Server turned out to be perfect for managing Acadia’s challenges, and they decided to purchase a 1-year license.

“TrueConf Server is clearly the best solution. It helps us save time and money on conducting meetings and sharing information,” says Charles Pelletier, Information Technology Specialist at Acadia Federal Credit Union. “We chose TrueConf for its ease of use, its secure communications and because you don’t need special hardware to run it. To top it off, the quality of the call is superb! It is truly a business grade solution at the highest level. I highly recommend TrueConf if you’re looking for a video conference solution for your business.”

“Our company has one more pleased customer from the USA: Acadia Federal Credit Union. This deal is a testament to the fact that our solution is of a high-quality and manages real-life business tasks.” says Michael Gotalsky, TrueConf CEO.

For more information, please contact:
Michael Gotalsky,
TrueConf CEO
Phone: 1-347-TRUECNF (1-347-878-3263)

Charles Pelletier
Information Technology Specialist at Acadia Federal Credit Union
Phone: +1 (855) 834-61-67

About TrueConf,
TrueConf equips PCs, mobiles and meeting rooms with high quality video conferencing and collaboration solutions. TrueConf apps and solutions are easy to use and are fully compatible with legacy and SIP equipment, meaning that you save money on infrastructure while still utilizing state-of-the art technologies like scalable video coding (SVC) and intelligent stream manipulation.

More than 2 000 companies and 5 million customers around the world choose TrueConf to meet their video conferencing needs. TrueConf native client apps are powered by 100% software architecture, and our products are available as both an on-premises solution and as a cloud service for end-customers and partners.

About Acadia
Acadia Federal Credit Union is based on our long and rich history that started in several small communities and with several smaller local credit unions throughout the St. John Valley. After the most recent opening, we currently have five branch locations, over 10,000 members, and assets totaling over $115 million. Because Acadia Federal Credit Union has grown from small, member-focused community credit unions, we continue to stay true to our roots of service.


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