ShoreTel Brings Enterprise Communications to Apple Watch

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Story by Jeffrey Burt

ShoreTel is bringing enterprise communications to the Apple Watch.

When the wearable device becomes available in stores April 24, among the many consumer-focused apps that will be available on the Apple Watch will be an enterprise-focused ShoreTel Mobility unified communications (UC) app.

According to ShoreTel officials, Apple Watch users will be able to access their corporate UC applications via the device, enabling them to answer or reject incoming calls, view and respond to corporate instant messages, redial missed calls, call a contact on a “favorites list” and join conference calls without the need for extra bridging or authentication.

The new app, ShoreTel Mobility for Apple Watch, continues the evolution of the company’s UC technology from an on-premises offering to one that can also run in the cloud. That evolution is set to continue later this month, when ShoreTel executives are expected to roll out the vendor’s common communications platform, which they said will give users a true hybrid UC environment by enabling them to access the same services via the cloud or on-premises technology.

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