We recently interviewed Anthony Bartolo, the President of Mobility and Collaboration at Tata Communications, to get his perspective on the latest trends. Tata Communications targets the top 2500 multinational corporations and also provides global white label services for other carriers to target the mid-tier and small business market segments. Tata Communications is also a global carrier partner helping Microsoft deliver its Skype for Business services.
Tata Communications launched new platforms last month including:
- InstaCC Global: a cloud-based contact center solution, powered by Cisco’s Hosted Collaboration Suite.
- Click2RTC (Click to Real-Time Communications): a contextual cloud communications service that enables voice, chat, and visual collaboration directly from a website or mobile applications.
- Hosted Microsoft Lync: a Unified Communications as a Service (UCaaS) based on a Microsoft Lync platform.