Story by Cindy Baker, IT World Canada
Over 60 per cent of Canadian enterprises are now using some form of unified communications to drive a culture of collaboration, according to an IDC study.
Unified communications (UC) provides new ways for organizations to engage with customers, partners and employees, anywhere and at anytime. It’s a rapidly evolving market, with an increasing number of users adopting UC services in the cloud, Lawrence Surtees, research vice president with IDC Canada told participants at a recent ITWC webinar.
