The 10 Commandments of Unified Communications


Story by Katerina Roemer

When SAP recently released its tongue-in-cheek “Mobile 10 Commandments” for the Mobile World Congress, it got us thinking: Maybe all sorts of technology providers should do the same thing. After all, the best way for a business to mess up introducing a new form of technology is to not fully understand it. (Remember when your parents would try to program the VCR? Case in point.)

So, with that in mind, Fonality presents: The 10 Commandments of unified communications.

  1. Thou shalt not miss a phone call. Using a VoIP telephone system means missed calls can be a thing of the past. Out of the office? It’s easier than ever to direct incoming calls directly to your cellphone.
  2. Thou shalt not shout across the office. Send them an instant message. Don’t freak out everyone else in the office.
  3. Thou shalt not travel for business unless you absolutely need to. Using video and audio conferencing tools can drastically cut down on the cost of travel.
  4. Remember mobility and keep it productive. People are going to be glued to their mobile devices anyway. Put them to use by extending UC onto your employees’ smartphones and tablets.

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