The Future of Customer Video Calls: Upcoming Compliance Mandates and Why Your Company Should Start Recording Today


Let’s Do Video is pleased to share this White Paper, sponsored by NICE Systems, covering the growing need for video compliance recording as it relates to contact centers and financial services.

The contact center and financial industries are particularly sensitive to communications compliance, and will have to pay close attention as policies and regulations adjust to address video. Smart communication teams have already started to create their own internal video compliance policies to stay ahead of potentially pending legislation and regulation. This white paper details the considerations for video recording and compliance in these areas.

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About Author

David Maldow is the Founder & CEO of Let's Do Video and has been covering the visual collaboration industry, and related technologies, for over a decade. His background includes 5 years at Wainhouse Research, where he managed the Video Test Lab and evaluated many of the leading solutions at the time. David has authored hundreds of articles and thought pieces both at Telepresence Options, where he was managing partner for several years, as well as here at Let's Do Video. David often speaks at industry events and webinars as well as hosting the LDV Video Podcast.

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