Let’s Do Video is pleased to share this White Paper, sponsored by NICE Systems, covering the growing need for video compliance recording as it relates to contact centers and financial services.
The contact center and financial industries are particularly sensitive to communications compliance, and will have to pay close attention as policies and regulations adjust to address video. Smart communication teams have already started to create their own internal video compliance policies to stay ahead of potentially pending legislation and regulation. This white paper details the considerations for video recording and compliance in these areas.
