The Future of Unified Comms: Predictions for the 2021 UC Landscape

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The future of UC – where is it heading?

Story by Rebekah Carter, UC Today

Recently, our founder, Rob Scott published a blog and LinkedIn post to outline some of his latest predictions for the future of Unified Communications. The blog discussed some of the trends that we’re currently seeing in the UC marketplace, all the way from the increasing presence of AI and machine learning, to the potential for VR or “mixed” reality meeting rooms.

It’s safe to say that almost everyone with a link to the communication industry today has a vested interest in where the space is going, so it’s no surprise that Rob’s insights sparked some conversation among his communication peers. Here’s an insight into what today’s UC customers, innovators, and creators think about the state of UC today, and what might be coming in the years ahead.

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