From a technology perspective, the last few years have been great for board rooms and large conference rooms. They are increasingly being outfitted with video conferencing or telepresence systems, which are designed to deliver an immersive experience. However, in most organizations, the small conference rooms and huddle rooms are still struggling along with the telecommunication technologies of the last century. It sure seems like it’s time to consider other options.
Although video may not be in the cards for all of these rooms, they are increasingly being used for collaboration. In the past, small conference rooms were often used to make a phone call, participate in a conference, or just have a small meeting … and they are still used for that. However, the tools, applications and capabilities needed when the people in the conference room reach out to interact with others outside the conference room have changed radically. A phone call used to be the only way to communicate with people outside the conference room; now it may be a unified communications session, using Skype, joining a webinar, or even joining a meeting using WebRTC.