Top IT Trends in 2018: Digital Workplaces


Story by Dimension Data

Joe Manuele, Group Executive, Customer Experience and Workplace Productivity; Alex Bennett, Customer Experience and Workplace Productivity Practice-lead: Productivity; and Dino Marasco: Customer Experience and Workplace Productivity: Go-to-Market Lead; share their thoughts on the top digital workplace trends in the year ahead.

Trend 1: Artificial intelligence driving voice-enabled virtual assistants in the enterprise
Artificial intelligence-driven virtual assistants such as Amazon’s Alexa, Apple’s Siri, and Microsoft’s Cortana have been around for some time in the consumer world. These voice-activated helpers assist us to find information, and carry out a range of everyday tasks on our behalf.

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