Unified Communications Brings Many Benefits to SMBs, but It All Starts with IP


Story by Paul Desmond | PC World

In a previous post I wrote about a survey showing a majority of companies – 70% – with 500 or more employees are using IP-based voice services and the various benefits they’re realizing. Those benefits include a more flexible work environment, reduced costs and streamlined infrastructure, with voice and data running over a single network.

However, as the piece explained, that’s really just the beginning:

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