Video Conferencing Could End up Shelfware If It’s Not Easy to Use

Must be simple for users and across devices, delegates told

Story by Rene Millman, IT Pro

Video conferencing deployed within organisations must be easy to use otherwise users will look to shadow IT solutions as an alternative.

At a panel discussion at the UC Expo being held in Excel in London, Tim Stone, vice president of Marketing EMEA at Polycom said that companies will buy a contract but said that if users say it doesn’t do want they want, then they’ll deploy shadow IT for a better experience.

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