Companies tap cloud-based communications services to increase efficiencies and reduce infrastructure costs.
Story by Steve Zurier, BizTech
The Health Care Interpreter Network (HCIN) has provided California hospitals with reliable access to language interpreters through video conferencing for close to a decade.
Formed in 2005 as a cooperative at hospitals in Contra Costa, San Joaquin and San Mateo counties, today HCIN has 48 members across the country and manages more than 1 million interpreter requests per year. Melinda Paras, president and CEO of Paras and Associates, says her company provides and manages the video service for the cooperative.
