Videoconferencing Platforms Get an AI Boost: The Kiplinger Letter

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Emerging AI tools give videoconferencing platforms like Microsoft Teams and Zoom the ability to add a virtual assistant to every online meeting.

Story by John Miley, Kiplinger

To help you understand how artificial intelligence is changing the technology industry and what we expect to happen in the future, our highly experienced Kiplinger Letter team will keep you abreast of the latest developments and forecasts (Get a free issue of The Kiplinger Letter or subscribe). You’ll get all the latest news first by subscribing, but we will publish many (but not all) of the forecasts a few days afterward online. Here’s the latest…

Videoconferencing platforms are rolling out a slew of gee-whiz features. Chalk it up to emerging artificial intelligence tools that give Google Meet, Microsoft Teams, Zoom and others the ability to add something of a virtual assistant to every online meeting.

Microsoft Teams is using AI to isolate a speaker’s voice to ensure the person is heard clearly, to automatically take notes and share them at the end, and to digitally unclutter your home office or even add a realistic plant. Zoom, too, is adding auto-notetaking and summaries that are sent to all attendees.

Google Meet can now detect when you raise your hand, so users don’t have to worry about clicking an icon to grab someone’s attention. Another futuristic Google feature: The ability to touch up your skin, smooth your complexion and whiten your eyes…

Will AI-powered virtual meetings boost productivity? It may take a while. The most useful features could be the least exciting, such as gesture detection to make online meetings more seamless. Others will need buy-in from workers, especially futuristic features, such as Microsoft offering avatars in a virtual world.

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