Zoom Agrees To $85 Million Settlement Over Failure to Protect Users’ Privacy

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Story by KPIX CBS SF BayArea

SAN JOSE (CBS SF/BCN) — The company behind the video conferencing software Zoom is expected to settle a multi-million dollar class action lawsuit over “zoombombing” and other lapses in privacy protections this week.

Zoom Video Communications Inc. will pay $85 million to settle a class action lawsuit that alleged Zoom failed to protect users’ privacy, attorneys for the plaintiffs said.

The settlement is pending approval by a judge, with a motion for preliminary approval filed on Monday in federal court in San Jose, the attorneys said.

The suit against the San Jose-based videoconferencing company was first filed in March 2020 and included a dozen plaintiffs who alleged that Zoom failed to provide end-to-end encryption of meetings, improperly shared users’ information, and left users exposed to “zoombombing,” which is when unauthorized third parties join a video conference with the intent to disrupt.

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