Zoom CEO Calls on US to Investigate Microsoft’s Teams Bundling


Story by Gina Narcisi, CRN

Zoom Video Communications chief executive Eric Yuan said on Tuesday that the U.S. Federal Trade Commission should investigate Microsoft, arguably the Zoom’s most formidable rival in the videoconferencing market, for bundling Teams with its Office 365 suite of enterprise software tools.

“We have huge competitors, sometimes they bundle everything together … No matter what, you’ve got to be fair,” Yuan said at the Goldman Sachs Communacopia + Technology Conference, according to a report from Bloomberg.

Zoom, alongside Microsoft Teams and Cisco Webex, emerged as the big three frontrunners in the collaboration market in 2020 as the COVID-19 pandemic sent employees all over the globe to their home offices and the videoconferencing market soared.

At the time, Zoom was beating out its competitors in terms of monthly users, including Teams and Webex.

Zoom was the leader in worldwide videoconferencing market share with approximately 55 per cent in 2022.

The company was followed by Microsoft Teams and then Webex, according to Statista.com.

Yuan’s comments come on the heels of Microsoft’s announcement last week that it would split off Teams from its popular Office software in Europe after the tech giant ran up against antitrust concerns.

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